Questionnaire design is key to both qualitative and quantitative research. In the former, even small samples can be investigated using semi-structured (or in other cases, unstructured) questionnaires to elicit answers and to probe interviewees’ responses.
The questionnaire in quantitative research is used as a survey instrument with larger samples, normally containing structured questions for ease of [...]
Entries from October 2007
Questionnaire design
October 25th, 2007 · No Comments
Tags: Measurement instruments
How to make survey design
October 24th, 2007 · No Comments
Every research problem is unique in some way, and care must be taken to select the most appropriate set of approaches for the problem at hand.
Nevertheless, although every research problem may seem unique, there are usually enough similarities among such problems to allow decisions to be made in advance, as to the best plan to [...]
Tags: Measurement instruments
Choice of scales in international marketing research
October 23rd, 2007 · No Comments
A challenge facing cross-cultural researchers is the development of scales that measure a construct in multiple countries.
In addition to all the issues related to achieving comparability and equivalence in the instrument, there is the underlying issue of whether the construct exists and can be measured using the same or similar instrument in more than one [...]
Tags: Measurement instruments
Measurement instruments: Reliability and validity in marketing
October 22nd, 2007 · No Comments
Whenever items or individuals are measured, error is likely. Unintentional mistakes may
occur when something under investigation is measured and the true response is sought but not revealed.
This is common in research. Since virtually all research efforts are flawed. Marketing researchers must routinely measure the accuracy of their information.
Researchers must determine measurement error, which is the [...]
Tags: Measurement instruments
How to measurement and scaling in marketing
October 14th, 2007 · No Comments
Once a marketing researcher has a clear understanding of what he or she wishes to understand in a group of target respondents, the concepts of scaling and measurement should be considered.
These concepts are very important in developing questionnaires or instruments of measurement that will fulfill the research objectives in the most accurate manner.
The term scaling [...]
Tags: Marketing Research
How to use the qualitative research methods
October 10th, 2007 · No Comments
The purpose of qualitative research is to find out what is going on in a person’s mind. Although focus group interviews are the most frequently used qualitative research methods, they are not the only type of non-structured research.
Frequently, decision makers need current information that can be obtained by directly asking people questions, i.e. making use [...]
Tags: Marketing Research
Main things to remember when working with focus groups
October 9th, 2007 · No Comments
Focus group interviews represent an array of techniques and methods that have been used by social scientists for several decades.
Originally termed the “focused interview,” the method was quickly adopted in marketing research as a means of product testing and has become the predominant qualitative method in this field.
A focus group can be described as a [...]
Tags: Marketing Research
Observational and tracking methods
October 7th, 2007 · No Comments
Observation is the process of watching actual human behaviour, phenomena or events and recording them as they occur.
Like many marketing research tools, modem observational research has its roots in anthropology and sociology.
The technique began as participant observation around the turn of the century when anthropologists began collecting data first-hand.
Observation does not often appear as a [...]
Tags: Marketing Research
What to consider with online and other secondary data sources
October 5th, 2007 · No Comments
Secondary data is information that has been gathered by someone other than the researcher and/or for some other purpose than the project at hand.
This article is concerned with externally available secondary sources, for which the specification, collection, and recording of the data are done by someone other than the user.
This becomes evident when census data [...]
Tags: Marketing Research
Consequences of deglobalization vs. globalization for brands
October 4th, 2007 · No Comments
The growing variety of market needs forces managers of global brands to run locally adapted strategies.
One such company, which is famous for practising globalization at its best, is running a more and more locally oriented strategy.
Nearly everyone thinks that Coca-Cola offers its soft drink Coke in an identical quality worldwide, but this is not true.
For [...]
Tags: Marketing Research
The changing role of the international market researcher
October 4th, 2007 · No Comments
Formerly, marketing research was regarded as a staff-function and not a line-function. Marketing researchers had little interaction with marketing managers and did not participate in decision-making.
Similarly, external providers of research had little interaction with managers. However, this demarcation between marketing research and marketing, and thus the distinction between researchers and managers, is becoming thinner.
As the [...]
Tags: Marketing Research